Products

Platforms and tools to manage customer experience and collect and analyse data

Rihla platform

  • Customer journey mapping linked to measurement indicators
  • Survey creation
  • Customer feedback collection
  • Survey campaign management
  • Branch customer experience management and comparison
  • Dashboard and experience indicators
  • Sentiment and feedback analysis
  • AI insights

Maydan app

  • Customer experience
  • Service delivery quality
  • Compliance with standards
  • Consistency across branches
  • Digital channel experience

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