Meet the team

One team, several disciplines

The Sadaa team brings together people who understand customers, people who design experiences, and people who build tools. We work as one team because improving an experience takes more than one discipline.

Why do we work this way?

When consultants work far from the product, recommendations come out that cannot be carried out. When a product is built far from the field, tools come out that miss the real problem.

So our consultants, researchers, product, and engineering people sit in one team. What we learn working with clients goes straight to the people building Rihla.

Who will you work with?

01

CX consultants and researchers

They diagnose the experience, map the journey, and turn results into an improvement plan.

02

Product and engineering

They build Rihla and the measurement and analysis tools our clients rely on.

03

Customer success

They stay with your organisation from first setup until reading results is routine.

Want to join us?

We are always looking for people who care about customer experience and like to build. View our open roles.

View open roles