CX consultants and researchers
They diagnose the experience, map the journey, and turn results into an improvement plan.
Meet the team
The Sadaa team brings together people who understand customers, people who design experiences, and people who build tools. We work as one team because improving an experience takes more than one discipline.
Meet the team
When consultants work far from the product, recommendations come out that cannot be carried out. When a product is built far from the field, tools come out that miss the real problem.
So our consultants, researchers, product, and engineering people sit in one team. What we learn working with clients goes straight to the people building Rihla.
They diagnose the experience, map the journey, and turn results into an improvement plan.
They build Rihla and the measurement and analysis tools our clients rely on.
They stay with your organisation from first setup until reading results is routine.
We are always looking for people who care about customer experience and like to build. View our open roles.